Questions plant and facility managers ask.
How do you decide the price?
After a site walk. Square feet, the floor itself, how soiled it is, how many shifts a week and the traffic on the floor all move the number. There's no list price, and the bid says what it leaves out.
What happens at a site walk, and how long does it take?
Pascal walks the floor with your maintenance or safety lead, checks water, power and dump points, and takes photographs. Plan on an hour or two for one building.
Do you work around our shifts?
Yes. Crews work nights and weekends. Where a floor has to stay in use, we clean one lane at a time, with a spotter at crossings.
Are you insured?
Yes: general liability and workers' compensation. The limits are in numbers on the certificate, and it comes with the bid.
What safety paperwork do you send?
Our OSHA 300A summaries, our experience-rating letter, the certificate of insurance, our written safety program, operator training records and safety data sheets.
Which machines do you use, and are they safe indoors?
Battery machines for most work. A propane burnisher runs only where you approve it, with the doors open and a carbon monoxide monitor on.
What if there's a spill?
We clean oil and coolant stains on the floor. A hazardous-material spill gets marked off and handed to your spill contact or a licensed responder.
Can you work a shutdown week?
Yes, with a written area list and one lead per area. Book as early as you know the dates.
What do you need from us?
Water, a place to charge the machines, a place to dump used solution, space to stage the cart and a contact on each shift.
Which areas do you serve, and can you come the same day?
Louisville and the counties around it, listed on the service area page. We don't promise same-day work. Call during office hours and the estimator will tell you the earliest crew.
Still deciding?
Send the request. A site walk answers most of this for your building.